Refund Policy
REFUND POLICY
Effective Date: [October 19, 2023]
At Inner Harmony Retreat, your satisfaction is our priority. We are committed to providing high-quality services. The following refund policy applies to our services:
1. APPOINTMENTS
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Cancellations: If you cancel your appointment at least [ 24 hours] in advance, we will refund your payment in full.
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Rescheduling: You may reschedule your appointment without any charge by notifying us at least [24 hours] in advance.
2. PRODUCTS
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Returns: No refundable for products or services only in store credit for a new service or product for unused packages or services.
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Exchanges: We are happy to exchange any defective product for a replacement within [insert days, e.g., 30 days] of purchase.
3. GIFT CARDS
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Gift cards are non-refundable and have no cash value.
4. REFUND PROCESS
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Refunds will be processed to the original method of payment within [insert days, e.g., 5-7 business days] of approval.
5. EXCEPTIONS
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Any exceptions to this refund policy will be handled on a case-by-case basis at our discretion.
6. CONTACT US
For any refund-related inquiries or to initiate a refund, please contact us at contact@innerharmonyretreat.com or via WhatsApp business number 443-239-8224.